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Politique de confidentialité

Privacy Policy

M.L SWISS FZ LLC respects the privacy of visitors, customers, business partners, and healthcare professionals who interact with its website, services, and communications. This Privacy Policy explains how personal data may be collected, used, stored, shared, and protected.

Effective date: June 21, 2026
Company name: M.L SWISS FZ LLC
Address: Via Sceresa 6A, 6805 Mezzovico-Vira, Switzerland
Phone: +41 91 686 20 20

1. Information collected

Personal information may be collected when a user:

·       Visits the website.

·       Fills out a contact form.

·       Requests product information.

·       Places an order or submits a business inquiry.

·       Subscribes to newsletters or marketing communications.

·       Communicates by email, phone, or other channels.

The information collected may include:

·       Full name.

·       Company or clinic name.

·       Job title.

·       Email address.

·       Phone number.

·       Billing, shipping, or business address.

·       Payment or transaction details, where applicable.

·       Technical data such as IP address, browser type, device information, pages visited, and usage behavior.

2. How personal data is used

Personal data may be used to:

·       Respond to inquiries and provide requested information.

·       Process orders, requests, or business communications.

·       Provide customer support.

·       Improve website performance, products, and services.

·       Send updates, newsletters, and promotional communications where permitted.

·       Maintain internal records and business administration.

·       Comply with legal, regulatory, and contractual obligations.

·       Protect the website, business operations, and users against fraud, misuse, or unauthorized activity.

3. Legal basis for processing

Where applicable under relevant data protection laws, personal data may be processed on one or more of the following legal bases:

·       Consent.

·       Performance of a contract or pre-contractual steps.

·       Compliance with legal obligations.

·       Legitimate business interests, including communication, service improvement, and security.

4. Cookies and similar technologies

The website may use cookies and similar tracking technologies to improve browsing experience, analyze website traffic, remember preferences, and support website functionality.

Users may manage cookie preferences through browser settings. Disabling cookies may affect certain website features.

5. Sharing of personal data

Personal data may be shared only where necessary and appropriate, including with:

·       Service providers that support website hosting, analytics, communications, payments, logistics, or IT services.

·       Professional advisers, auditors, or legal consultants.

·       Regulatory authorities or government bodies when required by law.

·       Business partners or distributors when necessary to respond to a request or provide services.

Personal data is not sold to third parties.

6. International data transfers

Personal data may be processed or stored in countries outside the user's country of residence where service providers or partners operate. In such cases, reasonable measures may be taken to ensure an appropriate level of data protection in line with applicable law.

7. Data retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, regulatory, or operational requirements.

8. Data security

Reasonable technical and organizational measures may be used to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure.

9. User rights

Depending on applicable law, individuals may have the right to:

·       Request access to personal data.

·       Request correction of inaccurate or incomplete data.

·       Request deletion of personal data.

·       Object to or restrict certain processing.

·       Withdraw consent where processing is based on consent.

·       Request data portability where applicable.

·       Lodge a complaint with a competent data protection authority.

Requests may be submitted using the contact details below.

10. Marketing communications

Marketing emails or promotional messages may be sent where permitted by law or where consent has been provided. Recipients may unsubscribe at any time using the unsubscribe link in the communication or by contacting the company directly.

11. Third-party links

The website may contain links to third-party websites. M.L SWISS FZ LLC is not responsible for the privacy practices, content, or policies of external websites.

12. Children's privacy

The website and services are not intended for children, and personal data is not knowingly collected from children without appropriate legal basis or consent where required.

13. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect legal, operational, or business changes. The updated version will be posted on the website with a revised effective date.

14. Contact

For questions, requests, or concerns regarding this Privacy Policy or personal data processing, contact:

M.L SWISS FZ LLC
Via Sceresa 6A
6805 Mezzovico-Vira, Switzerland
Phone: +41 91 686 20 20

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